Privacy Policy
Last updated: 1 November 2026
Overview
Nexora Social Media (“Nexora”, “we”, “us”) operates the website and software product that lets you connect, manage and publish content to your accounts on social networks such as Meta (Facebook, Instagram) and TikTok. This policy explains what data we collect, why, and the choices you have. By using Nexora you agree to this policy.
Information we collect
- Account information — your email address and, where you provide it, a name and company.
- Content you create — the posts, media, captions and scheduling data you enter.
- Connected account data — information returned by a social platform through its official API when you authorise Nexora with OAuth 2.0 (for example your public profile details and engagement metrics).
- Usage data — pages viewed, features used, and technical details such as IP address, browser type and timestamps to keep the service secure and reliable.
How we use your information
- To provide, maintain and improve the scheduling and publishing service.
- To authenticate you and keep your account secure.
- To communicate service notices and respond to your requests.
- To detect, prevent and address fraud, abuse and technical issues.
- We do not sell your personal data and we do not use it to profile you for unrelated advertising.
Data retention
We keep your data only as long as needed to provide the service and to comply with legal obligations. When you delete your account, we remove your personal data and published content within a reasonable period (and up to 30 days where systems retain backups), except where we must retain it for legal, security or fraud-prevention reasons.
Want to delete your data now? Use our data deletion request form.
Your rights
- Access — request a copy of the data we hold about you.
- Correction — ask us to fix inaccurate information.
- Deletion — request deletion of your account and data.
- Portability — request your data in a portable format where available.
- Objection — object to certain processing where permitted by law.
To exercise any right, email us at metadev@nexoraprod.xyz.
Contact us
Questions about this policy or your data? Email metadev@nexoraprod.xyz. For deletion requests, use the dedicated form.
Last updated: 1 November 2026
Social platform data
We access your social accounts only through official, user-authorised OAuth 2.0 connections. We request the minimum permissions needed to publish and read metrics you enable. You can review and revoke these permissions at any time — both inside Nexora and directly on the relevant platform. We never ask for or store your platform passwords.